Seyne operates under a Strict No-Refund Policy.
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Non-Exchangeable Items: Personalized or customized items cannot be returned or exchanged under any circumstances.
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Eligibility for Exchange: Exchanges are only considered for orders processed via Credit, Debit Card or Online Bank Transfer (COD orders are generally not eligible for exchange unless a manufacturing defect is proven).
Conditions: To qualify for an exchange:
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Proof of purchase (Order # or Invoice) must be provided.
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Our Support Team must be notified at Support@seyne.co within 3 days of delivery.
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Items must be unused, with all tags intact, and in original Seyne packaging.
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Please note that the customer will be responsible for the cost of shipping the items back to our warehouse
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Value Adjustment: If the new item is of lesser value, the difference is not refunded. If it is of higher value, the customer must pay the difference.